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August 28, 2025

Field Performance Metrics That Matter

How to Drive Profitability Through Smarter Operations

Learn how smart metrics and field accountability can drive profitability —without burning out your team.

For an interactive experience, , brought to you in partnership with Taylor Carmichael, Southeast Restoration.

Watch more segments below!
Field Performance Metrics that Matter - Introduction


What KPIs should you measure?

12:17

How to implement the right KPIs?

12:48

Where will you see the impact?

6:08

Q&A

15:59




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MEET THE EXPERT

Taylor Carmichael
southeast-restoration-logo

Taylor Carmichael is the Director of Systems at Southeast Restoration, where she leads the integration of technology and operations across the cleaning and restoration industry. With a Master of Information Systems and over a decade of industry experience, Taylor focuses on streamlining workflows, improving communication, and driving scalable solutions. She’s passionate about making technology practical by bridging innovation with day-to-day execution to help restoration teams work smarter and grow stronger.

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